Privacy and Terms

1. Privacy Policy

Information We Collect

When you place an order or contact us, we may collect the following:

  • Name, email address, phone number
  • Shipping and billing address
  • Photos and personalization details for custom bobbleheads
  • Payment information (processed securely via third-party payment gateways like Stripe or PayPal)
How We Use Your Information

We collect your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchase or inquiries
  • Improve our services and personalize your experience
  • Prevent fraudulent transactions and enhance site security
How Your Data Is Protected

We use SSL encryption and work with trusted payment providers to keep your data secure. We do not store your full payment details on our servers.

Photo Use for Custom Bobbleheads

Photos submitted for custom bobbleheads are used solely for the creation of your order. We do not share or reuse your images without your explicit consent.

Marketing Communications

With your permission, we may send you promotions or product updates. You can opt out anytime via the unsubscribe link in our emails.

Third-Party Services

We may use third-party services (e.g., analytics, shipping providers) that have their own privacy policies. We only share data necessary for the provision of those services.

2. Terms of Service

Ordering & Customization
  • All custom orders require photo submission.
  • Please review all details carefully before submitting your order. Once production begins, changes may not be possible.
  • Production time varies (typically 1–4 weeks) and will be communicated upon order confirmation.
Pricing & Payment
  • All prices are listed in SGD.
  • Payments must be made in full before production begins.
  • We reserve the right to update pricing or discontinue products without prior notice.
Shipping & Delivery
  • We deliver within Singapore and selected international destinations.
  • Delivery timelines are estimates and may be affected by external factors (e.g., courier delays).
  • Customers are responsible for providing accurate shipping information.
Refunds & Returns
  • Due to the personalized nature of custom bobbleheads, we do not accept returns or refunds unless the item is defective or incorrect.
  • If there is an issue with your order, please contact us within 7 days of receiving the item. We will do our best to resolve it promptly.
Intellectual Property
  • All original designs, images, and content on this site are the property of SG Bobbleheads and may not be copied or reproduced without permission.
Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

3. Contact Us

If you have any questions about this policy or need help with your order, feel free to contact us at:

📧 Email: x@bobbleheads.sg
📞 Phone: 15790169909
🌐 Website: bobbleheads.sg